FAQ

SHIPPING

Do you offer free shipping?
Yes. We offer free shipping on every order shipped within the United States, with no minimum purchase required.

Where do you ship?
We currently ship to addresses within the United States only.

How long does shipping take?
Most orders arrive within 2 business days. We pack and ship from our own warehouse in Lakewood, Colorado, so orders move quickly. Deliveries to Alaska and Hawaii may take a little longer.

How do I track my order?
You'll receive a tracking number by email once your order ships. You can also check the status on our Track Your Order page.

RETURNS

What is your return policy?
We offer 30-day returns on most unopened, unused items. See our Refund Policy for full details.

My item arrived damaged. What do I do?
Contact us at contact@jindaardec.com within 7 days of delivery with photos, and we'll arrange a replacement or refund at no cost to you.

ORDERS AND PAYMENT

What payment methods do you accept?
We accept all major credit and debit cards, plus other secure payment options available at checkout.

Can I change or cancel my order?
Contact us as soon as possible at contact@jindaardec.com. If your order hasn't shipped yet, we'll do our best to update or cancel it.

PRODUCTS

Do you sell internationally?
Not at this time. We currently serve customers within the United States only.

Still have questions?
Reach out any time at contact@jindaardec.com or +1 (720) 990-5117.