Refund policy

We want you to love what you ordered. This policy explains how returns and refunds work for purchases made on jindaardec.com.

30-DAY RETURNS
You have 30 days from the delivery date to request a return on most items. To be eligible, items must be unused, unopened, and in their original packaging, with proof of purchase (order number or receipt).

ITEMS THAT CANNOT BE RETURNED
For health and safety reasons, we are unable to accept returns on opened food and beverage items, opened personal care products, or final-sale/clearance items, unless the product arrived damaged or defective.

HOW TO START A RETURN
To start a return, contact us at contact@jindaardec.com with your order number and reason for return. We will provide instructions on where to send your item. Items sent back without first requesting a return will not be accepted.

DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at contact@jindaardec.com with photos of the item, and we will arrange a replacement or full refund at no cost to you.

REFUNDS
Once we receive and inspect your return, we will notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days. Please note your bank or card issuer may take additional time to post the refund.

SHIPPING COSTS
Return shipping costs are the customer's responsibility unless the return is due to our error (damaged, defective, or incorrect item), in which case we cover return shipping.

CONTACT US
Questions about returns or refunds can be sent to contact@jindaardec.com or +1 (720) 990-5117.

Jindaar Dec LLC
10 Allison St, Lakewood, CO 80226, United States